6 to 10 working days
Estimated delivery time after your order has been dispatched.
Delivery & Returns
Everything you need to know about delivery and returns.
Free delivery
On orders over £50. Otherwise, delivery is just £2.90.
Free returns
Within 30 days, at no extra cost.
Delivery
Get your order delivered quickly
We carefully prepare and dispatch every order from our warehouse. Once dispatched, your order should arrive within 6 to 10 working days in the United Kingdom.
You will receive a confirmation email with your tracking number as soon as your order has been dispatched.
Order
confirmed
confirmed
Dispatched
within 24 hours
within 24 hours
Delivered to you
in 6–10 working days
in 6–10 working days
Returns
Simple, free returns within 30 days
Changed your mind? No problem. You have 30 days from receiving your order to return your items free of charge.
Items must be unused and returned in their original packaging. Refunds are issued within 10 days of us receiving your return.
30 days to change your mind
Frequently asked questions
As soon as your order is dispatched, you will receive an email containing your tracking number. You can track your parcel on our dedicated tracking page:
If your parcel arrives damaged, please follow these steps:
1. Before opening the parcel, take photos of the damaged packaging from several angles.
2. Then open the parcel and photograph the condition of its contents.
3. Email all photos and your order number to contact@the-student.com.
Our team will review your case and offer a solution as quickly as possible.
To start a return, email us at contact@the-student.com with your order number and details of the item or items you wish to return.
Our team will send you everything you need to return your order free of charge.
Need help?
Our team is here to help, Monday to Friday.
Contact us
